DNV GL has launched a new Singapore Service Centre (SSC) to help hand operational issues around 1,500 DNV GL ships managed in the Lion City.

The SSC will work together with the technical helpdesk DATE (Direct Access to Technical Experts) to provide improved service for the classification society’s customers.

“From product to customer support, we are continually working to improve our service offerings to our customers. By implementing initiatives such as the new SSC and DATE we will help ship owners and operators increase their operational efficiency and safety,” said Steen Lund, regional manager Southeast Asia & Pacific, DNV GL - Maritime. “The opening of the Singapore Service Centre simplifies the entry points into our organisation for our customers.”

DATE will remain the helpdesk for technical issues, while the SSC will provide operational solutions.